Know your rights when sending money abroad
Providers generally are required to give consumers certain information, including their fees and taxes, when sending money abroad.
Read moreMoney transfers
When sending money, you want to be confident that it will get there. Our resources explain your rights and how to take action if an error occurs.
Know your rights when transferring money
You have federal rights protecting your money, including special rules that generally apply even when sending it to another country.
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Basics
Find out how to alert a remittance transfer provider about an error
If an error occurred when transferring money, you can better protect your legal rights if you let the provider know about the error.
Read moreKey terms
Automated Clearing House (ACH)Remittance transferRemittance transfer providerVirtual currenciesWire transfers
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Understand your situation
Common issues
Explore common issuesKnow your rights
You may have certain protections when sending money to another country
Every company must provide you with specific information about your international money transfer
A remittance transfer provider must investigate an error within 90 days and notify you of the result
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Take action
How-to guides
How to stop or reverse a transfer sent to the wrong account
Read guideHow to protect yourself from a money transfer scam
Read guideSubmit a complaint
Having trouble with a financial product or service? If you've already tried reaching out to the company and still have an issue, you can submit a complaint. Tell us about your issue—we'll forward it to the company and work to get you a response, generally within 15 days.
Start a complaint